VoIP Knowledge

White Papers

• A Business Case for Collaborative Technologies at Professional Service Firms (PDF)
• K-12 Education and VoIP — a Unique Fit (PDF)
• Next Generation Contact Centers: The "Killer App" for VoIP (PDF)
• Solutions Brief for Professional Services Firms (PDF)
• Solutions Brief for Financial Institutions (PDF)
• Voice over IP and Productivity (PDF)
• Voice over IP Reliability (PDF)
• Voice over IP Manageability (PDF)

Case Studies

• Cutter & Buck: VoIP call manager is the tipping point for top-selling sportwear company (PDF)
• Keller Rohrback: VoIP relieves IT team stress and promotes productivity (PDF)
• Southlake Clinic: VoIP offers multi-site medical clinic seamless call integration and increased savings (PDF)
• Welfare and Pension Administrative Services: Fixed technology costs and eliminating obsolete technology risks gives peace (PDF)